Terms & Conditions
Updated 12/6/2025

Overview

These Terms and Conditions ("Terms") apply to your use of the LeadPipeline website (www.leadpipeline.com.au) and any services provided by LeadPipeline ("we", "our", "us"). By accessing our site or engaging with our services, you agree to be bound by these Terms.

1. Services We Provide

LeadPipeline provides digital marketing services focused on lead generation for property businesses, including:

  • Advertising campaigns via Meta, Google, and other digital platforms

  • Lead management and CRM automation using Go High Level

  • Custom landing pages, form integrations, and conversion tracking

  • Strategy, consulting, and performance optimisation

Services may be delivered on a retainer, project, or campaign basis.

2. Client Responsibilities

By engaging LeadPipeline, you agree to:

  • Provide accurate and complete information required for campaign setup

  • Approve ad content and creative in a timely manner

  • Maintain access to any required third-party platforms (e.g. Meta Business Manager, Go High Level)

  • Comply with all applicable advertising standards and legal obligations

You are responsible for the performance and management of your own website, landing pages (unless provided by us), and customer interactions unless otherwise agreed.

3. Use of Advertising Platforms

We use third-party platforms like Meta, Google, and Go High Level to run campaigns and manage leads. You acknowledge that:

  • These platforms have their own terms of service and privacy policies

  • Performance and results may vary due to external factors beyond our control

  • You grant us permission to access and manage accounts where necessary for service delivery

4. Fees and Payments

All pricing will be outlined in a formal proposal or agreement. Fees may be structured as:

  • Monthly retainers

  • Setup/project fees

  • Advertising budgets paid directly to platforms or reimbursed as agreed

Invoices are issued monthly or as per agreement and are payable within 7 days unless otherwise specified. Late payments may result in paused services or additional charges.

5. Results and Guarantees

While we aim to deliver strong marketing results, we do not guarantee:

  • A specific number of leads, conversions, or sales

  • Performance within a set timeframe

  • Exact ROI outcomes

All marketing involves some degree of risk, and results depend on factors such as competition, offer quality, and audience behaviour.

6. Intellectual Property

Any creative assets, campaigns, or landing pages developed by LeadPipeline remain our intellectual property unless otherwise agreed. Upon full payment, you may be granted usage rights for campaign deliverables.

7. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without written consent, unless required by law.

8. Limitation of Liability

To the extent permitted by law, LeadPipeline is not liable for any direct, indirect, incidental, or consequential loss arising from your use of our services, including advertising platform issues, account bans, or lead quality concerns.

9. Termination

Either party may terminate the engagement with written notice as per the terms of the agreement (e.g. 30 days). Upon termination, all outstanding fees are payable, and any campaign access or deliverables will be removed or handed over as agreed.

10. Website Use

When using our website, you agree not to:

  • Reproduce or distribute any content without permission

  • Use automated means to access the site

  • Attempt to interfere with the website’s functionality or security

We reserve the right to change website content or suspend access at any time.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising will be handled in the appropriate courts of New South Wales.

12. Contact Us

For any questions about these Terms, please contact:

LeadPipeline
📧 hello@leadpipeline.com.au
📞 02 5016 5380
🌐 www.leadpipeline.com.au